.concierge-launch,.concierge-dialog{font-family:'Hanken Grotesk',sans-serif;box-sizing:border-box}.concierge-launch{position:fixed;z-index:75;bottom:max(20px,env(safe-area-inset-bottom));left:22px;display:flex;gap:12px;align-items:center;min-height:52px;padding:10px 19px;background:#f4f1e9;color:#35432e;border:1px solid #596746;border-radius:2px;font-size:13px;cursor:pointer}.concierge-launch img{height:28px;width:25px;object-fit:contain}.concierge-dialog{position:fixed;inset:auto auto 22px 22px;margin:0;width:460px;max-width:calc(100vw - 44px);height:min(750px,calc(100dvh - 44px));max-height:calc(100dvh - 44px);padding:0;border:1px solid #abb1a1;border-radius:2px;background:#f4f1e9;color:#283124;overflow:hidden}.concierge-dialog[open]{display:flex;flex-direction:column;animation:concierge-enter .28s ease-out}.concierge-dialog::backdrop{background:rgba(24,34,22,.32)}.concierge-dialog *{box-sizing:border-box}.concierge-head{padding:25px 24px 22px;background:#35432e;color:#f4f1e9;display:flex;gap:15px;align-items:flex-start}.concierge-head h2{font-family:Petrona,serif;font-weight:400;font-size:31px;line-height:1.1;margin:12px 0 0;max-width:310px}.concierge-eyebrow{font-size:10px;letter-spacing:.16em;margin:0}.concierge-dialog button{font:inherit;cursor:pointer;border-radius:2px}.concierge-close{margin:-8px -10px 0 auto;background:transparent;color:inherit;border:0;min-width:44px;min-height:44px;font-size:29px!important}.concierge-scroll{overflow:auto;overscroll-behavior:contain;padding:22px 24px;flex:1;min-height:70px;scroll-behavior:smooth}.concierge-mode{font-size:10px;text-transform:uppercase;letter-spacing:.12em;color:#596746;border-bottom:1px solid #abb1a1;padding-bottom:5px}.concierge-intro{font-family:Petrona,serif;font-size:21px;line-height:1.35;margin:20px 0}.concierge-prompts{display:grid;grid-template-columns:1fr 1fr;gap:8px}.concierge-prompts button,.concierge-retry{background:transparent;border:1px solid #abb1a1;color:#35432e;font-size:12px;min-height:44px;padding:10px;text-align:left}.concierge-prompts button:hover,.concierge-retry:hover{background:#e5e7de}.concierge-message{font-size:14px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere;margin:18px 0}.concierge-message.guest{margin-left:32px;background:#e3e6da;padding:12px 15px;border-left:2px solid #596746}.concierge-message.notice{font-size:12px;color:#596746}.concierge-card{padding:18px 0;border-top:1px solid #cbd0c1}.concierge-card h3{font-family:Petrona,serif;font-size:24px;font-weight:400;margin:0 0 8px}.concierge-card p{font-size:13px;line-height:1.65;margin:0 0 10px}.concierge-card>div{display:flex;gap:8px 16px;flex-wrap:wrap}.concierge-card a{font-size:12px;text-decoration:underline;color:#35432e;min-height:36px;display:inline-flex;align-items:center}.concierge-foot{padding:14px 24px 16px;border-top:1px solid #cbd0c1;flex:none;background:#eeeee5}.concierge-form{display:flex;border:1px solid #abb1a1;background:#f9f8f3}.concierge-form input{flex:1;width:0;min-width:0;font:inherit;font-size:16px;border:0;background:transparent;padding:12px;color:#283124}.concierge-form button{width:auto;min-width:68px;padding:0 12px;border:0;background:#35432e;color:#fff;font-size:13px}.concierge-actions{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap}.concierge-actions button,.concierge-actions a{background:none;border:0;color:#35432e;font-size:11px;padding:12px 0;min-height:40px;text-decoration:underline}.concierge-disclosure{font-size:11px;line-height:1.5;max-height:130px;overflow:auto}.concierge-disclosure summary{cursor:pointer;min-height:24px}.concierge-disclosure p{margin:7px 0}.concierge-disclosure a{color:inherit;text-decoration:underline}.concierge-dialog :focus-visible,.concierge-launch:focus-visible{outline:2px solid #8b7f6f;outline-offset:3px}.concierge-dialog button:disabled{opacity:.5;cursor:wait}@keyframes concierge-enter{from{opacity:0;transform:translateY(15px)}to{opacity:1;transform:none}}@media(max-width:600px){.concierge-launch{left:14px;bottom:max(17px,env(safe-area-inset-bottom));padding:8px 12px;min-height:46px;font-size:11px;max-width:calc(100vw - 95px)}.concierge-dialog{inset:auto 0 0;width:100%;max-width:100%;height:92dvh;max-height:92dvh;border-bottom:0}.concierge-head{padding:19px 20px 17px}.concierge-head h2{font-size:28px}.concierge-scroll{padding:18px 20px}.concierge-foot{padding:12px 20px max(12px,env(safe-area-inset-bottom))}.concierge-intro{font-size:20px}.concierge-actions a,.concierge-actions button{font-size:11px}}@media(prefers-reduced-motion:reduce){.concierge-dialog[open]{animation:none}.concierge-scroll{scroll-behavior:auto}}
.concierge-head h2,.concierge-head .concierge-eyebrow{color:#f4f1e9}
/* Berghaus Concierge — warm ivory, forest green and restrained brass. */
.concierge-launch{min-height:68px;padding:12px 22px 12px 15px;gap:13px;background:#243c30;color:#fff9ed;border:1px solid #b9a77d;border-radius:18px;box-shadow:0 8px 30px #17291e40,0 0 0 4px #fbf7edb3;transition:transform .2s,box-shadow .2s}
.concierge-launch:hover{transform:translateY(-3px);box-shadow:0 12px 35px #17291e55,0 0 0 4px #fbf7ed}
.concierge-launch img{width:34px;height:40px;filter:brightness(0) invert(1)}
.concierge-launch-copy{display:flex;flex-direction:column;align-items:flex-start;gap:4px}.concierge-launch strong{font-size:14px;font-weight:600;letter-spacing:.01em}.concierge-launch small{font-size:11px;color:#e2d6b8;letter-spacing:.03em}
.concierge-dialog{width:470px;height:auto;max-height:calc(100dvh - 40px);border:1px solid #d7cfbd;border-radius:22px;box-shadow:0 26px 100px #14231966;background:#faf8f2}
.concierge-dialog::backdrop{background:#132a204d;backdrop-filter:blur(4px)}
.concierge-head{padding:29px 28px 26px;background:radial-gradient(ellipse at top right,#536349,transparent 65%),#243c30;border-bottom:1px solid #bdac7e}
.concierge-eyebrow{font-size:9px;letter-spacing:.22em;color:#e3d7b8!important}.concierge-head h2{font-size:33px;line-height:1.13;max-width:335px;margin-top:15px}
.concierge-close{border:1px solid #ffffff30!important;border-radius:50%!important;margin:0 -8px 0 auto;font-size:25px!important;width:40px;min-width:40px;height:40px;min-height:40px}
.concierge-scroll{flex:0 1 auto;padding:24px 28px;min-height:100px}.concierge-mode{border:0;border-radius:20px;padding:6px 10px;background:#e9ede4;font-size:9px;letter-spacing:.1em;display:inline-block}
.concierge-intro{font-family:inherit;font-size:15px;line-height:1.65;margin:15px 0 21px;color:#586252}.concierge-prompts{gap:10px}
.concierge-prompts button{display:flex;align-items:center;gap:10px;min-height:66px;padding:13px 12px;border:1px solid #deded1;border-radius:11px;background:#fffdf7;font-size:13px;transition:background .2s,border-color .2s}
.concierge-prompts button:hover{border-color:#9aab8b;background:#edf0e7}.concierge-topic-icon{display:flex;width:26px;height:26px;color:#6a7757;flex:none}.concierge-topic-icon svg{width:100%;height:100%}
.concierge-message.guest{border:0;border-radius:14px 14px 3px 14px;background:#e9eddf}.concierge-message.answer{padding:14px 0}.concierge-card{background:#f1f2e9;border:0;border-radius:12px;padding:17px;margin:12px 0}
.concierge-foot{padding:18px 28px 20px;background:#f2f1e9;border-top:1px solid #deded1}.concierge-form{border-radius:12px;border:1px solid #bec6b2;background:#fffdf8;overflow:hidden;padding:5px;gap:4px}.concierge-form input{padding:10px 8px}.concierge-form button{border-radius:8px;background:#243c30;min-height:44px;padding:0 15px}.concierge-actions{margin-top:5px}.concierge-actions a,.concierge-actions button{text-decoration:none;color:#65705a}.concierge-actions a:hover,.concierge-actions button:hover{text-decoration:underline}.concierge-disclosure{color:#65705a}
@media(max-width:600px){.concierge-launch{left:16px;bottom:max(18px,env(safe-area-inset-bottom));min-height:62px;padding:10px 14px;max-width:calc(100vw - 90px);border-radius:16px;gap:10px}.concierge-launch strong{font-size:12px}.concierge-launch small{font-size:10px}.concierge-launch img{width:27px;height:34px}.concierge-dialog{inset:auto 8px 8px;width:calc(100% - 16px);max-width:none;height:auto;max-height:calc(100dvh - 24px);border-radius:20px;border-bottom:1px solid #d7cfbd}.concierge-head{padding:23px 20px}.concierge-head h2{font-size:29px}.concierge-scroll{padding:19px 20px}.concierge-intro{font-size:14px}.concierge-foot{padding:14px 20px max(16px,env(safe-area-inset-bottom))}.concierge-prompts button{font-size:12px;padding:11px 9px;gap:8px}.concierge-topic-icon{width:23px;height:23px}}
@media(prefers-reduced-motion:reduce){.concierge-launch,.concierge-prompts button{transition:none}.concierge-launch:hover{transform:none}}